Frequently Asked Questions
Everything you need to know about shopping with us.
Items can be refunded within 14 business days. After that, items can be replaced for store credit. All sale items are store credit only upon return. All custom items are nonrefundable.
Our main location is at 2529 E Main St, Columbus, Ohio 43209. We are also the gift store inside Stile Salon Easton — great for in-store pickup and monogram order pickup — at 3981 Easton Way, Columbus, OH 43219.
We love custom! Please fill out the contact form under Create with us or email us at info@bobbiesshoppe.com. We would be delighted to assist you.
Yes! We offer complimentary gift wrapping on all orders. Just select the gift wrapping option at checkout or leave a note with your order.
We offer up to three letters for $13 and custom embroidery projects (like your last name) start at $35. Visit our Personalize page for a full guide to monogram etiquette, or contact us to start a custom project.
Absolutely! We offer one-on-one private shopping appointments with Georgia for a personal, curated experience. Book your appointment through your account page or contact us directly.
Yes — all orders over $100 ship free. Orders under $100 ship at a flat rate calculated at checkout.
Still have questions?
We'd love to hear from you — reach out anytime.
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